Over and above the resources deployed to meet your specifications, our quality approach is based on regular controls, with a triple objective:

  • to optimise the organisation of the work and our performance
  • to detect and correct any malfunctions
  • to identify and anticipate your future needs

Among the controls carried out by DOSIM:

  • Daily inspection: carried out by our on-site teams
  • An inspection of the services, led by our supervisors, based on a complete list of the planned tasks
  • Computerised quality control, providing an objective assessment of the service using a pocket PC
  • A satisfaction survey, completed anonymously by our clients, giving an objective assessment of your level of satisfaction.

4 levels of control with the aim of achieving zero defects.

COMPUTERISED QUALITY CONTROL:

  • A guaranteed level of services and long-term quality
  • Regular reporting